Privacy Policy

Your privacy matters. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request a quote, or receive our services.

1) Information We Collect

• Contact & Identity: name, email, phone, service address.
• Project Details: notes, photos you share, finishes, colors, timelines.
• Payment Info: processed securely by our payment providers; we do not store full card numbers.
• Usage Data: pages viewed, device/browser info, and IP (via cookies/analytics; see “Cookies”).

2) How We Use Information

• Prepare quotes, schedule and deliver services, and manage customer accounts.
• Communicate about projects, send updates, invoices, and service notices.
• Improve our website, services, safety, and customer experience.
• Comply with legal obligations and protect our rights.

3) Sharing & Disclosure

• Service Providers: payment processors, subcontractors, scheduling, CRM, and hosting partners—only as needed to perform services under confidentiality obligations.
• Legal: if required by law, regulation, subpoena, or to protect safety and rights.
• We do not sell your personal information.

4) Data Security & Retention

• We use reasonable physical, technical, and organizational safeguards.
• No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
• We retain information only as long as necessary for the purposes described or as required by law.

5) Your Choices & Rights

• Update, correct, or request deletion of your personal information by contacting us.
• Opt out of non-essential messages anytime. Transactional notices (e.g., schedules, invoices) may still be sent.

6) Cookies & Analytics

• We use cookies and similar technologies to operate the site and understand traffic.
• You can control cookies via your browser settings; disabling some cookies may affect site functionality.

7) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect their data.

8) Region-Specific Notices (If Applicable)

• California (CCPA/CPRA): You may request access to and deletion of personal information we hold and request that we correct inaccurate data. We do not “sell” personal information.
• Virginia/Colorado/Connecticut/Utah: Similar rights may apply; contact us to exercise your rights.
• EEA/UK (GDPR): If you submit data from the EEA/UK, you may have rights to access, rectify, erase, restrict processing, data portability, and object. Legal bases typically include contract necessity and legitimate interests.

9) Third-Party Links

Our website may link to third-party sites. Their privacy practices are their own; review their policies.

10) Changes to This Policy

We may update this Policy periodically. The “Last updated” date shows the latest version.